Customer Service 800 334 3750

Delivery Information


We are currently offering free shipping on all orders over $100.
If your order is under $100 we charge a flat rate of $25 for shipping.*

Your order will be despatched directly from our warehouse in the UK.

Most parcels will be delivered within 3-7 business days. The courier will need to obtain a signature on delivery. We charge a flat rate of $25 for shipping. Please note orders for several items might be delivered in more than one parcel (this does not affect the shipping charge which is fixed at $25 regardless of the number of parcels). The shipping charge is non-refundable.

Please note: We are currently unable to deliver to PO box, APO and DPO addresses. We are sorry for any inconvenience caused.

Duty and Customs

All products featured on this website are delivered directly from our warehouse in the United Kingdom and, therefore, imported into the USA. Shipments from the UK to the US are subject to Federal import regulations which can incur duties and taxes levied as the parcels enter the country. Our systems are designed to settle this duty on your behalf wherever it applies. However in the very rare event that you, rather than us, are charged US import duties or fees for US customs clearance, please let us have proof of payment (and the customs paperwork showing that the charges relate to a Rohan parcel) and we’ll gladly reimburse you. Please also note international shipments may be subject to cross-border inspections by customs authorities.

If you have any queries please contact customer service on


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